consumeraffairs.cuyahogacounty.usWelcome to the Cuyahoga County Department of Consumer Affairs

Menu Government Organizational Chart History Residents Communities Visitors Business A-Z Directory Online Services Menu Home Event calendar Consumer Protection Scams Weights & Measures About Weights & Measures Notification to Device Users and Service People Business Information Consumer Information Tare Warning/NTEP Certified Scales Resources Contact File A Complaint Report A Scam Ask A Question/Tell Us Your Story Request a Speaker Request a Weights and Measures Inspection for Your Business Weights and Measures Complaint Who We Are Who We Are Maps and Directions Media You are here: Home Email Phone Welcome to Cuyahoga County Department of Consumer Affairs The Cuyahoga County Department of Consumer Affairs can help if you: Are charged the wrong price at the register Have a problem with a store or business you can’t resolve on your own Need resources to manage your budget or build credit Want to report or receive alerts about scams Have consumer questions or complaints Our Consumer Protection Division mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find information they need to shore up their finances. Our Weights and Measures Division protects consumers by inspecting weights and measures throughout the county to make sure they’re accurate. Look for current Cuyahoga County Weights and Measures seals on gas pumps, scales used in sales, and timed devices including Laundromat dryers and air dispensers. In addition to sealing scales, the division periodically conducts sweeps to check sales prices or packaging. Scam Alert: County Sheriff Impostor Calls If you have received an emailed jury summons that purports to be from the “Cuyahoga County Court,” do not reply. It is a scam. Do NOT call the toll-free number included in the email. Phoning this number may subject you to illegal robocalls in the future. Do NOT click on any links or attachments in the email. The Cuyahoga County Clerk of Courts does not summon jurors via email. Neither the courts nor the Sheriff’s Department will ever phone you to demand you pay court fees or penalties or to threaten you with arrest unless you make immediate payment. If you receive a suspicious email or phone call purporting to be from Cuyahoga County, file a scam report with the Cuyahoga County Department of Consumer Affairs. Tweets by @CuyCoConsumers News and Information - Archive 2/6/2020 - Department of Consumer Affairs Releases List of Top 10 Scams of 2019 1/16/2020 - Cuyahoga County Department of Consumer Affairs Encourages Stores to Post Gift Card Scam Alert Signs 12/30/2019 - Plastic Bag Ban Goes Into Effect January 1, 2020 12/10/2019 - County Warns Dog Owners to Avoid Online License Scams 5/15/2019 - URGENT: Cuyahoga County Department of Consumer Affairs Warns Residents of Social Security Scams 5/9/2019 - Cuyahoga County Department of Consumer Affairs Warns Residents of Tax Lien Scams 4/9/2019 - Cuyahoga County Department of Consumer Affairs Warns Non-Profit and Business Owners of Utility Shut-Off Scams Upcoming Meetings & Events - Full Calendar 2/8/2020 12:00 PM Morning Star Baptist Church Senior Group 2/27/2020 1:30 PM Explorers Discussion Group - Westlake Library 3/14/2020 11:30 AM Noble Road Presbyterian Church - Senior Scams 3/19/2020 7:00 PM Catfish Scams - Maple Heights Library 4/7/2020 10:30 AM Mount Olive Missionary Baptist Church - Senior Group Check Recent Recalls Product Safety Recall Info The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for. Consumer Affairs 2079 East Ninth Street Cleveland, Ohio 44115 216-443-7035 (phone) 216-443-5920 (fax) County Home Page A-Z Service Directory Contact Us FAQs Terms of Use Public Records Policy Privacy Policy Social Media Policy Accessibility Statement Disclaimer Powered by the Department of Information Technology...